ENGAGE Devices Factory Reset


NDE/LE

  1. Press and hold the FDR button for five seconds.  The NDE/LE will blink green two times and beep two times.
  2. Turn the inside lever three times within 20 seconds.  LED will blink red and lock will beep with each turn.
  3. Reinstall battery cover, then use the app to link your lock.  

Control Lock (BE467 Deadbolt & FE410 Interconnect)

  1. Disconnect the batteries for at least ten (10) seconds.
  2. Reconnect the batteries.
  3. Wait for the lock to beep and flash three (3) times.
    Note: FE410 may only flash and not beep
  4. Within ten (10) seconds, rotate the interior tail piece back and forth two (2) times.
  5. The lock will flash one (1) long green flash and beep one (1) long beep to indicate the process was successful.

RM/RU

  1. Press and hold the FDR button for five seconds.  The RM/RU will blink green two times and beep two times.
  2. Push crash bar three times within 20 seconds.  LED will blink red and lock will beep with each turn.
  3. Reinstall battery cover, then use the app to link your lock.  

NDE Gateway

  1. Press and hold the FDR button. Hold the button until the Gateway Status LED flashes green two times and remains solid. After the indicator flashes twice, you may release the FDR button.
  2. After starting the FDR process the Gateway indicator will be solid green for a moment and reboot. The reboot process can take a few minutes. During the boot process the Gateway indicator will be solid amber. The Gateway will be in a factory default state when the indicator is solid red.

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  • 26-Feb-2019
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