There are times when the icon within the hardware tree is being displayed in red indicating an alarm condition exists when in reality everything is normal. Often this condition appears to be rather perplexing, but upon further inspection it is typically found that one of the event types considered to be a NORMAL condition have been altered to an Alarm Annunciation Type.
The following steps outline how to change the icon state back to an all clear.
- Edit the device in question
- Select the Events tab
- Scroll through the Event Types, if any of the Normal conditions have the Annunciation Type set to Alarm, change them to one of the following:
- Log Only
- Log and Display
- Click the Save button