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Home > Access It! Universal.NET > The Access It! Universal.NET service was unable to start. Error message: Cannot Open Database "AIUniversal"
The Access It! Universal.NET service was unable to start. Error message: Cannot Open Database "AIUniversal"
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Symptoms

The Access It! Universal.NET service was unable to start. Error message: Cannot Open Database "AIUniversal" requested by the login. The Login Failed. Login failed for user, 'sa'

Cause A

The sa account does not cannot log into the SQL Server.

Resolution A

Run Database Configuration Utility. After successful login, restart Access It! Universal.NET service.

Cause B

The Access It! Universal.NET service was unable to start. Error message:  Login failed for user "DOMAIN\MACHINENAME 

Resolution B

1. Connect to the AIUNIVERSAL database via SQL Server Management Studio

2. Expand Security

3. Expand Logins

4. Edit Account running Access It! Universal.NET (ex. Local System)

5. Select Server Roles

6. Select the sysadmin checkbox

7. Click OK

8. Close SQL Server Management Studio

9. Restart Access It! Universal.NET service


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