Testing Communication Of An SCP Using The Panel Utility


Overview

If a panel is reporting Comm Fail in Access It! Universal but all configurations are correct, it is possible that port 3001 is being blocked on the network.

Testing Communication

To test communication of an SCP using the Panel Utility follow the steps below.

  1. Within the Access It! Universal software, navigate to the Hardware Tree (GO | Main Hardware)
  2. Select Channels
  3. Edit the Channel associated to the problematic SCP controller
  4. Uncheck Channel Enabled
  5. Click Save
  6. Connect a laptop to the SCP with a crossover cable
  7. Configure the IP Address of the laptop being used to be within the same IP Address range as the SCP
    For more information on configuring IP addresses see the follow link:
    https://support.microsoft.com/en-us/help/15089/windows-change-tcp-ip-settings
  8. Navigate to and launch the Panel Utility (Start | All Programs | Access It! Universal | Client Utilities | Panel Utility)
    For Access It! Lite.Net the path will be (Start | All Programs | Access It! Lite.Net | Utilities | Panel Utility).

  9. Click Attach
  10. Select the proper Panel Type
  11. Comm Type should be TCP/IP for networked SCP
  12. Address should be set to 0
  13. Fill in the IP Address accordingly
  14. TCP Port is set to 3001
  15. SIO Port Speed is set to 38400
  16. Click Ok
  17. If the panel properly connected there will be a green Online in the lower right corner.
  18. If the panel did not properly connect there will be a red Offline in the lower right corner.
  19. Once the panel has been tested ensure to Detach from the panel by selecting the Detach button.
  20. Within the Access It! Universal software, navigate to the Hardware Tree (GO | Main Hardware)
  21. Select Channels
  22. Edit the Channel associated to the problematic SCP controller
  23. Check Channel Enabled
  24. Click Save

  • 412
  • 17-May-2017
  • 2808 Views