A SIO panel typically does not require its firmware be updated, and should only be performed if advised by an RS2 Support Engineer. During the download process, devices (inputs/outputs/readers) will not function. The Panel Utility referenced below is available within Access It! Universal 4.1 and greater.
If using an older version of software, read the More Information section for file download information.
The Panel Utility can be located off of the start menu of Access It! Universal (Start | Programs | Access It! Universal | Client Utilities). Prior to communicating to the SCP controller, ensure the channel is disabled within Access It! Universal.
Verify all Google Chrome extensions (chrome.exe *32) are terminated via Windows Task Manager prior to downloading firmware. Failure to do so may result in longer than expected download times!
Hardware | Miscellaneous | Panel Utility
End Users must contact their Authorized RS2 Dealer to obtain the Panel Utility.
The downloaded PanelUtility.zip file contains four files within a folder named Panel Utility:
The zip file must be extracted to and run from the Desktop. Once extracted, run the PanelUtil.exe from within the Panel Utility folder.
Do NOT extract this folder to the .\Program Files (x86)\RS2 Technologies\Access It! Universal directory. Doing so will result in system failure!