You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
Home > Access It! Universal.NET > Comments Not Visible In Reports
Comments Not Visible In Reports
print icon

Symptoms

When a Event Listing or Alarm Listing report is executed, the comments are not reported for the alarm event.

Cause A

A comment was entered before acknowledging the alarm.

Resolution A

Acknowledge the alarm before executing the report.

Cause B

A comment was entered after acknowledging, but before clearing the alarm.

Resolution B

Clear the alarm before executing the report.

More Information

Comments are not written out the the Event Log until the alarm is either acknowledged or cleared.


scroll to top icon