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Could Not Update License! The Error Code is: 123


Symptoms

When updating an existing software key, error 123 is raised.

Cause

This error occurs if the serial number of the primary hard disk and/or the MAC address of the primary NIC has been changed.

Resolution

Set the serial number of the primary hard disk and / or the MAC address of the primary NIC back to what they were at the time of the original soft key installation. Otherwise a new replacement soft key license must be purchased.


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  • 24-Apr-2014
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